Voys.Me
Voys.Me Nedir?
It is an analysis software that enables the conversion of recorded conversations between customer representatives and customers in call centers into text with speech-analytics technology, and statistical and emotional analysis of these conversations by using technologies such as emotional detection, topic identification and fraud detection.
Website: voys.me
Value Proposition
Voys.Me Conversational Analysis records all interactions with the customer and provides a correct understanding of the customer experience thanks to its reports enriched with images.
Target group
- Call Center
- Finance
- Logistics
- Telecom